The fund
How funded and subsidised support works
A clear explanation of who may receive support, how decisions are made, where the money comes from and why funding can never be guaranteed.
Purpose
What Hoarder Help Fund is intended to do
Hoarder Help Fund exists to help people affected by hoarding access practical support when cost is the barrier. It isn’t a clearance company. Its role is to:
- identify people who may need practical help
- assess whether they may qualify for financial support
- allocate or secure funding for approved cases
- work with family members, professionals, charities and referral partners
- arrange appropriate practical support through experienced delivery partners
- recycle an agreed share of income from reusable items into future support
Eligibility
Who may receive support
Support may be available where:
- hoarding has made a home unsafe, hard to move around or hard to use day to day
- the person affected can’t reasonably afford the practical help that’s needed
- there’s a genuine need for support, rather than a routine paid clearance
- the situation can be assessed and suitable help arranged through experienced partners
- funding is available and the case meets the fund’s eligibility criteria
Support is currently limited to the areas we are able to cover through our partners. We’ll confirm this when you contact us.
Levels of support
Full, partial or unavailable
Every case is different. Depending on the circumstances, support may cover the whole cost of agreed work, part of it, or not be possible at all.
This depends on eligibility, assessment and available funds.
Assessment
How decisions are made
Decisions are based on an assessment of each situation rather than a fixed formula. We look at the person’s circumstances, how the home is affecting safety and daily life, what practical help is needed, and whether suitable support can be arranged.
We’ll explain what we can offer clearly, and why.
Where the money comes from
Grant funding and reusable items
Grant funding
The fund is intended to be supported by grant funding from external funders, used to help pay for approved cases.
Reuse and resale income
Some items recovered during clearances can be reused or resold, for example through a charity shop. An agreed share of that income may be returned to the fund to help future households. Other agreed shares may go to the charity partner and to the delivery partner for supplying items and their operational involvement. The exact arrangements are still being finalised.
Available funds
The money available at any time depends on grants received and income generated. That’s why support can vary, and why some cases may need to wait or may not be fundable.
Delivery
Practical work by appropriate partners
Hoarder Help Fund doesn’t carry out clearances itself. Approved work is carried out by suitable experienced clearance partners, to an agreed scope. What happens during a hoarding clearance explains what that work may involve.
Honesty about funding
Why funding can’t be guaranteed
Funding is limited and depends on eligibility, assessment and what’s available at the time. Promising support we might not be able to deliver would be unfair to the people who need it most.
Being honest about funding
Funding isn’t guaranteed. Support depends on eligibility, assessment and the funds available at the time. We’ll always be straight with you about what we can and can’t offer.
If you’re not sure whether you qualify, that’s okay. Tell us what’s happening and we’ll talk it through with you.
Ask about support
Whether it’s for you or someone you work with, tell us what’s happening and we’ll talk it through.